This page explains how to delete your Haarks Clinic account and the data associated with it. It applies to the app published by Haarks International Pvt Ltd.
Option 1 — Delete from within the app (recommended)
- Open Haarks Clinic and sign in.
- Go to the Settings tab.
- Tap Delete Account.
- Confirm when prompted. Your account and associated data are scheduled for permanent deletion.
You can also tap Clear AI Memory in Settings to wipe your Brain's stored knowledge without deleting your whole account.
Option 2 — Request deletion by email
If you cannot access the app, email us from the address associated with your account:
Email: haarksclinic@gmail.com
Subject: Account Deletion Request
Please include the email address registered to your account so we can verify your identity. We will process verified requests and confirm by email.
What gets deleted
- Your account profile (name, email, specialty, hospital).
- Your cases, notes, and chat history.
- Your private AI Brain memory and per-account search index.
- Voice transcriptions stored in your account.
What is not affected
- Files in your own cloud drive are never deleted by us — they always remain in your drive under your control. (Haarks Clinic uses a zero-storage model for patient files.)
- If you connected a drive, you can also revoke Haarks Clinic's access directly in that provider's security settings.
Timing & retention
- Account access ends immediately on deletion.
- Associated data is retained for up to 90 days and then permanently deleted.
- We may retain a limited set of records longer only where required for legal, tax, or accounting obligations. Such records are not used for any other purpose.
Subscriptions
Deleting your account does not by itself cancel a subscription billed through an app store. If you subscribed via Google Play or the Apple App Store, also cancel the subscription in that store to stop future billing. See our Terms — Refunds & cancellation.
Contact
Haarks International Pvt Ltd
Email: haarksclinic@gmail.com